Running a fast and reliable tool requires constant monitoring and tweaking. While we work hard behind the scenes, we couldn't keep this service running smoothly without direct feedback from users like you.
Whether you're facing a technical glitch, have a suggestion to improve the tool, or want to discuss a business partnership, you're in the right place.
How Can We Help You Today?
To help us assist you faster, please let us know what your inquiry is about when you reach out:
- Bug Reports & Technical Issues: Did a specific Tumblr link fail to download? Social media platforms update their code constantly, which can sometimes temporarily break our extractor. Please send us the exact Tumblr URL that failed, the type of device you are using, and our developers will look into fixing the script immediately.
- DMCA & Copyright Concerns: As strictly stated in our Terms and Disclaimer, we do not host or store any media files on our servers. However, we take intellectual property rights very seriously. If you are a copyright owner and need to report an issue or request a domain-level block, please contact us with the necessary legal documentation, and we will address it promptly.
- Advertising & Partnerships: Are you an ad network, VPN provider, or software company looking to reach a global audience of content creators and media consumers? We are open to discussing banner placements, sponsored posts, and affiliate partnerships. Let’s talk.
- General Feedback: Got an idea for a new feature? We are always looking for ways to make the downloading experience simpler and better.
Drop Us an Email
For all inquiries, please send an email directly to our support team at:
tomta.info@gmail.com
(Tip: To help us respond faster, please use a clear subject line like "Bug Report", "DMCA Inquiry", or "Partnership Request" so we can route your email to the right person.)
Our Response Time
We are a small, independent team of developers working across different time zones. We personally read every single message that comes into our inbox.
Please allow us 24 to 48 hours to review your email and get back to you with a proper solution.
Thank you for your support and for helping us make Tumblr Video Downloader better for everyone!
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